Flexsteel Industries
Limited Warranty
Flexsteel warrants this product to the original retail purchaser as follows:
HOME FURNITURE WARRANTY:
Lifetime Limited Warranty
Plush Cushion (PC), Extra Firm High Resiliency Cushion (HR), High Resiliency Luxury Cushion (HC), Recliner Mechanism and Frame.
Flexsteel warrants the seat spring, frame, and, where supplied, recliner mechanism, seat cushioning materials against failure or breakage for the lifetime of the product, while upholstered in the original fabric, under conditions of ordinary use, for as long as the original purchaser owns this furniture.
Note: Loss of cushion resilience should not be confused with slight softening and flattening of cushion foam and fibers as a result of normal use and aging. Cushion materials conform to the shape of the user and should not be considered manufacturing defects.
Five-year Limited Warranty
Sofa Sleeper Mechanisms
Flexsteel warrants sofa sleeper mechanisms against failure or breakage for a period of five years.
Two-year Limited Warranty
Luxury Cushion (LC)
Flexsteel warrants Luxury Cushion (LC), to be free from manufacturing defects for a period of 2 years.
Charisma Products
Each Charisma product is warranted to be free from manufacturing defects for a period of one year to the original purchaser under conditions of normal use.
One-year Limited Warranty
Upholstery Fabrics, Leather, and Metal Mechanical Parts
Flexsteel warrants upholstery fabrics, leather, metal mechanical parts, power recliner electrical components not covered by other warranties.
No two pieces of leather are exactly alike; variations and marks occur naturally and are not defects.
Other Rights
These warranties give you specific legal rights. You may also have other rights, which vary according to where you live. For warranties offered by other companies, you should contact those companies for further information.
Exclusions
These warranties do not apply to furniture intentionally misused, or to damage resulting from negligence, exposure, rental or commercial use, improper cleaning, or other unreasonable use, or to fabric damage or failure due to additional chemical treatment, improper cleaning, or when heavy soiling or abuse is evident. These warranties are not transferable.
Caution
Children should not be allowed to play on or operate motion products. The leg rest of a recliner folds down on closing and could result in injury to a child. Always leave unoccupied chairs in closed upright position. Smoldering smoking materials or flames can cause urethane foam to burn, creating upholstered furniture fires.
In The Event Of Defects
Report any defects promptly to your dealer with proof of purchase. If a needed repair is covered under the warranty, your Flexsteel dealer will make arrangements. Covered repairs will be completed within a reasonable amount of time. If a product is more than a year old, the original purchaser is responsible for costs incurred in shipping and labor for repair.
Ultra-soft Pillow Back
Ultra-soft pillow backs have sink-in softness thanks to blown-in cushion filling. If your sofa has one of these popular backs, its back pillows should be fluffed occasionally, just as with any other fine pillow, to keep those fine fibers evenly distributed.
Warrantor:
Flexsteel Industries, Inc.
P.O. Box 877
Dubuque, IA 52004-0877
LATITUDES WARRANTY
Lifetime Limited Warranty
In Flexsteel's Limited Warranty, "Lifetime" is defined by the life of the original leather. Recovering the frame voids all warranties because in recovering, some or all components may be changed. This warranty does not cover damage as a result of misuse, improper cleaning, rental or commercial and institutional use. Leather is a natural material and minor variations between floor samples and custom-order pieces may occur and are not covered under this warranty.
Frames and Springs Lifetime Limited Warranty, and 5 year Mechanism and Cushion Warranty
Flexsteel warrants to you, the original retail purchaser, protection against manufacturing defects of frames and Flexsteel seat springs. This warranty applies for the lifetime of the product as long as it remains upholstered in the original leather, and is used under normal wear, in normal conditions.
The following items:1127 Dylan,1139 Wayne,1168 St Albert,1169 Bonneville,1175 Newton,1197Nathaniel,1200Vernon,1217 Stockton,,1218 Clarke,1219 WIlson,1220 First Cless,,1221 Great Escape,1226 Cruise Control,1227 Comfort Zone,
1228 Runway,1232 Ritz,1233 Fireside,1248 Orion,1255 Satisfaction,1259 Ulysses,1260 Kid Glove,1261 Richardson,1275 Suncoast,1671 FourSeasons,1677 Grove Terrace,1688 Keepsake,1703 Enchancment,1706 Clayton,1707 Turnberry,1711 Tango,1719 Citation,1735 Baker,1736 Fillmore,W1310 Mayodan
Except these items which have a Lifetime Spring Warranty,5 Year Mechanism Warranty,and 2 year frame and Cushion Warranty:
Brandon 1206/1506,Salem 1207/1507,Sutherland 1208/1508,Reeves 1209/1509,Crosstown 1210/1510,Corona 1211,Gold Dust 1224/1524,Carnaby 1230/1530,BreakThrough 1231,Monterey 1234/1534,New Deal 1235/1535, Cody 1236,Fleet Street 1237,Desire 1240,GrandView 1241/1541,
Fast Lane 1242,Backstage 1243/1543, Drake 1246/1546, Belmont 1250/1550,Quintessential 1262,Mckinley 1266,Hermosa 1276/1576,New Orleans 1277,Jet Stream 1512M,Pure Comfort 1549,Omni 1533,Big Easy 1572,Hangtime 1664,Barcelona 1684
Filling Materials
Flexsteel warrants to you, the original retail purchaser, protection against loss of resiliency of filling materials for one (1) year. Compressing of polyurethane foam with use is not considered loss of resiliency.
Leathers
Flexsteel leather is warranted for a period of one (1) year. No two pieces of leather are exactly alike. Variations and marks occur naturally and are not defects.
In the Event of Defects
Report any defects promptly to your dealer with proof of purchase. If needed repair is covered under warranty, your Flexsteel dealer will make arrangements. Covered repairs will be completed within a reasonable amount of time. If product is more than one (1) year old, the original purchaser is responsible for cost incurred in shipping and labor for repair.
These warranties apply to the original purchaser only, for as long as the product remains in the original upholstery covering, recovering the frame voids all warranties because in recovering some or all components may be changed.
These warranties do not apply to furniture intentionally misused, or to damage resulting from negligence, exposure, rental or commercial use, pet damage, improper cleaning or other unreasonable use or to fabric/leather damage or failure due to additional chemical treatment, improper cleaning, or when heavy soiling or abuse is evident, Fabric/leather fading,piling,shrinkage, stretching, fabric/leather wearability and colorfastness are not covered by this warranty.
These warrantied are not transferable. In Flexsteel Limited Warranty, "Lifetime" is defined by the life of the original leather.In the event of defects, report them promptly to your Flexsteel
retailer with proof of purchase .If the product is still under warranty your Flexsteel retailer will make arrangements for repair or replacement. If the product is more than one year old, the warranted
product will receive parts at no charge but the owner is responsible for costs involving shipping and labor for repair.. Leather is a natural material and minor variations between floor samples and custom
order pieces are not covered by this warranty.
Warrantor:
Flexsteel Industries, Inc.
P.O. Box 877
Dubuque, IA 52004-0877
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